President - Freestone Credit Union
We started using Extraco Technology in September of 2012. Our credit union is located in a small town and it's very difficult to find good IT support. We are very fortunate to have found a company that will travel out to help us when we've had issues. There have been many times that they have logged in remotely and taken care of problems very quickly online.
We have opened two branch offices since we signed up with Extraco Technology, and they handled all of our IT connections and made it a smooth transition. All three of our offices were tied together seamlessly. I don't know what we would have done without their help.
We have been very impressed with their professionalism and promptness every time we call with a problem. The employees at Extraco Technologies have gone above and beyond many times to take care of our needs. I feel like we have found an excellent IT support company and would definitely recommend them to anyone looking for IT support.
Director of Community Development - City of McGregor
We have been with Extraco Technology for the past 5 yrs and have had nothing but exemplary service. When we have an issue they are very responsive and attentive to get the issue fixed. They go above and beyond what we ask them to do to make everything run smoothly.
Clinical Director - Killeen Oral and Maxillofacial Surgery
I cannot thank Extraco Technology enough for making our work life so much easier!
We joined them in 2012 and at that time had so many technical/software issues that it was a challenge to get through a workday without the computers crashing or half of the items non functional. Once they came on board; the first order of business for them was to complete a detailed evaluation of our entire system set up, all work stations, and server. With just re‑configuring how things were connected together, it made a tremendous improvement. Never before have our systems ran so efficiently.
We also upgraded our server and many computers over the years and the transition has never been so effortless. With previous vendors, it would take lots of down time while they got it all connected and configured. With Extraco, there was NO down time at all. They were able to configure everything prior to bringing the new items into the office which made final transition a breeze.
An added bonus is how friendly and helpful everyone at Extraco Technology is. They never seem to be bothered when we call or email. When they arrive at the office, they are very pleasant and helpful all around.
I cannot express how much I appreciate and support Extraco Technology. I truly believe there is no better company out there...and believe me, we have tried them all!