CompleteCloud is a very unique, nationwide IT solution that allows businesses to abandon their old IT approach for a subscription-based model. By completely eliminating your capital expenses, security concerns, and disaster recovery fears, we offer a complete package so you don’t have to worry about IT.
Dependable Platforms
Having a dependable and secure system platform is important in any business, but especially when it comes to managing proprietary clients with proprietary needs. Businesses have always been responsible for protecting their clients. We understand the protocols involved in safeguarding your reputation by executing a secure technology infrastructure, communication and work flow for the businesses we support.
Employee Access
When employees cannot access essential company documents or files they cannot perform their job, help customers, answer emails, send invoices, and more. Ignoring this type of problem can lead to downtime, loss of revenue, data loss, wasted hours, missed project delivery dates, and proper software/security upgrade deployment.
Evaluation & Assessment
As technology continues to rapidly evolve, keeping your network and computer systems running at an optimal level can be a full-time job. A full-time internal IT department may be beyond the ideal scope of your budget. Extraco Technology will function as if you have an in-house IT staff at a fraction of the cost.
If you are ready to outsource your IT strategies, IT management, and IT maintenance to acheive your business goals, we can provide an on-site evaluation and assessment of your company or organization’s system needs today.
Support Plans
Our monthly IT support plan allows for a cost-effective alternative to hiring your own IT staff. Some of the benefits of our monthly IT support agreements are listed below:
Cost Savings
• More cost-effective than hiring IT Staff
• We don’t call in sick, go on vacation, nor do you have to pay us employee benefits
• Flat rate monthly billing model allows your businesses to set budgets for IT spending
Fast Response
• Phone, remote, and onsite support available
• Fully staffed helpdesk
• Most issues solved remotely
Vendor Support
• Vendor liaison support so businesses don’t have to “speak geek”
• Work with software/hardware vendors to solve IT issues
Peace of Mind
• Team of experienced IT Professionals
• Monitoring of system and backup status
• Customer Service oriented
• 164 total years of combined experience
Total IT Outsourcing
Our staff of experienced technicians provide Network Monitoring, 24/7 Helpdesk Services, and On-site Services that are managed and deployed from a local staff.
Support Internal IT Staff
We work with businesses that have one or two experienced professional technicians on-site to provide the benefit of offloading additional workload, projects, or transitional services. This may include services such as Network Monitoring, 24/7 Helpdesk Services, and Project Support and Implementation.
Disaster Recovery & Business Continuity Solutions
Being able to continue business during risk related situations can secure your business for the future. This may include On-site and Off-site set-ups, or even Virtualization abilities.
Proactive Maintenance
We will alert your team when software patches become avaialble, and help to coordinate installation and testing. This includes an annual review of systems and software health.
Technology Consulting
We will provide a summary of technology needs based on the type of business your are in and the use of the technology you intend to put into place. This will include budget planning, business impact based on your technology decisions, and a review of your current status.
